[HCM] Chief Of Staff

About Gohub

Gohub is a travel eSIM company focused on Vietnam and APAC travelers. We are building an integrated web/app platform to help global users connect to the internet anywhere in the world using our wide range of eSIM products (a $40B market globally). eSIM is disrupting the traditional telecom industry and we have been early in this race since 2018. We launched our first eSIM products in 2023, raised USD 500,000 seed funding, launched the first version of Gohub eSIM app in October and on track to scale ~4x in revenue to $US 4M this year.
Wondering if Gohub is the right match? We’ve found that low ego, a growth mindset, and a clear priority for action go a long way here.
  • To apply, send us your CV to hr@gohub.com

About the opportunity

  • We are looking for a Chief of Staff to work directly with our cofounder/CEO, Truong (Buck) Phan. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives, increasing Buck’s efficiency by helping him prioritize his most important meetings and communications, making decisions on his behalf, and keeping our teams accountable. You will foster trust and credibility with the rest of the executive team as the CEO’s closest proxy and advisor. Your main objective will be to identify and remove bottlenecks for our CEO and partner closely with him to scale our business.
  • As the Chief of Staff, you’ll own special projects and will have a unique opportunity to view and understand a company’s day-to-day challenges and priorities from the vantage point of a CEO. You will be exposed to every function at Gohub (tech, operations, finance, BD, marketing, etc) and learn how to execute big-picture strategies and navigate the intricacies of a complex business. If you’re looking for an opportunity to greatly accelerate your career trajectory, we’d love to hear from you!

How you will make an impact

  • Identify and implement process improvements to streamline cross-functional operations, enabling Gohub to scale efficiently while maintaining a high-performance culture
  • Step into complex problem areas across the company, diagnose issues, and implement solutions effectively.
  • Act as our CEO’s liaison, ensuring clear communication with internal teams and external partners, while effectively managing expectations and timelines
  • Build and maintain reports and dashboards to track company performance metrics, providing actionable insights to our CEO and leadership team to inform decision-making
  • Lead and oversee high-priority projects from concept to execution, working closely with different teams to ensure alignment with company goals

Preferred experience

  • 5+ years of experience; ideally a mix of management consulting, venture capital, or private equity, and product, business operations, strategy or growth
  • Bachelor’s degree in a STEM, economics, or related discipline

What we are looking for

  • Structured problem-solver: You’re a logical thinker and make decisions based on data, but also have good instincts when data is limited.
  • Owner: No challenge is too complex, no issue is too hard.
  • Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.
  • Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.
  • Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.
  • Excellent English is a must; proficiency in an additional language is a strong plus.

What we offer

  • Significant ESOP/ Equity offer (Why else would you join a startup?)
  • Competitive package and an open path to C-suite
Department: Business Operations
Type: Full Time
Location: Ho Chi Minh City

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