Company Overview:
Gohub is a travel eSIM company focused on Vietnam and APAC travelers, since 2018. We empower travelers with seamless connectivity, ensuring worry-free travel experiences and keeping our customers connected to what matters most – anywhere in the world.
We are on a mission to expand our reach beyond Vietnam and APAC with the upcoming launch of our innovative new app. This global expansion demands a world-class customer experience that reflects our commitment to serving customers 24/7. As our B2C Sales Leader, you will play a pivotal role in upholding our exceptional sales standards and propelling us toward global success, driving revenue growth as we enter new markets.
Responsibilities:
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Team Leadership:
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Lead and mentor a high-performing team of B2C sales professionals.
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Strong KPIs tracking & target setting skills
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Set clear performance expectations, provide regular feedback, and foster a collaborative and goal-oriented team culture.
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Sales Strategy Execution:
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Execute sales strategies to achieve revenue targets and market penetration goals.
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Implement effective sales processes, ensuring a smooth and efficient customer journey from lead generation to conversion.
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Sales Analytics and Reporting:
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Utilize data analytics tools to track and analyze sales performance, identify trends, and make data-driven decisions.
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Prepare regular reports for management, highlighting key sales metrics and providing insights for continuous improvement.
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Product Knowledge:
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Stay updated on industry trends, eSim technology advancements, and competitive offerings.
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Train and ensure the sales team is well-informed about product features and benefits.
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Training, QA/QC:
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Design and conduct regular training sessions to ensure the team remains updated on industry trends, eSim technology advancements, and competitive offerings.
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Establish and enforce quality standards for B2C sales processes to ensure consistency and excellence in customer interactions.
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Conduct regular audits of sales activities, ensuring compliance with company policies, industry regulations, and ethical standards.
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Qualifications:
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Fluent English is a must.
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Bachelor’s degree in Business, Marketing, or a related field.
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Proven 2-3 years of experience in B2C sales leadership, preferably in the telecommunications or technology industry.
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Strong leadership and team management skills.
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Willing to work by shift
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Has the ability to handle diversity and pressure
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Excellent communication, negotiation, and interpersonal skills.
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Demonstrated ability to develop and implement successful sales strategies.
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Analytical mindset with proficiency in using data analytics tools.
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Results-oriented with a track record of meeting or exceeding sales targets.
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Familiarity with eSim technology and the telecommunications industry is a plus.
Benefits:
- Competitive salary and bonus structure, commensurate with your skills and performance.
- Comprehensive allowances, including gasoline, phone, lunch, and travel expenses, are provided in compliance with regulations.
- Full coverage of social insurance, ensuring your well-being and security.
- Thrive in a professional, dynamic, and friendly work environment, with ample opportunities for career growth and advancement.
