About Gohub
Gohub is a travel eSIM company focused on Vietnam and APAC travelers, since 2018. We empower travelers with seamless connectivity via our wide range of eSIM products, ensuring worry-free travel experiences and keeping our customers connected to what matters most.
Wondering if Gohub is the right match? We’ve found that low ego, a growth mindset, and a clear priority for action go a long way here.
To apply, send us your CV to hr@gohub.com
About the opportunity
Gohub is building an integrated web/app platform to help global users connect to the internet anywhere in the world using our wide range of eSIM products (a $40B market globally). eSIM is disrupting the traditional telecom industry and we have been early in this race since 2018. We launched our first eSIM products in 2023, raised USD 500,000 seed funding, launched the first version of Gohub eSIM app in October and on track to scale ~4x in revenue to $US 4M this year.
As our Lead Product Manager, you will build a roadmap, drive a cross-functional team to deliver the best travel eSIM experience to our users across platforms, and ultimately, be the key driving force behind our users and revenue growth. This role will be part of leadership team and report directly to our founders. We’re looking for truly exceptional people with lots of grits, an experimental, open mindset, and most importantly, someone who are excited to build amazing tech products for global users (half of our users are from all over the world).
Responsibilities
- Own the 360-degree product roadmap for our eSIM platform, including B2B, B2C and telco integration products.
- Utilize customer insights to identify and build new Gohub eSIM features, ecosystem integrations, and processes that enable both initial customer success and future customer growth
- Ask penetrating questions to form a deep understanding of our customers needs and execute the implementation process to drive customer success and satisfaction
- In the long-term, you will be responsible for developing and articulating a long-term strategy for Gohub’s market dominance. This includes identifying and implementing app features that drive customer retention and acquisition, such as loyalty programs, rewards, or tax refund functionalities. You will be the primary communicator of the value proposition of these features to the BOD and internal teams.
- User, retention and revenue growth will be your “north stars” metrics – this is how we evaluate business impact and align goals/efforts throughout the company.
Ideal Profile
- 5+ years of experience crafting exceptional tech products, ideally honed within a fast-paced startup environment. Bonus points for those who thrived in early-stage ventures!
- Collaboration is your superpower. You excel at clear communication and seamlessly navigate cross-functional team dynamics.
- A natural leader, you inspire and mentor your team, fostering a supportive environment that embraces flexible work styles.
- You understand the power of UI/UX principles and have a keen eye for the retail landscape. Experience in B2C/retail tech, telecom, or similar fields is a major plus!
What We Offer
- ESOP/ Equity offer (Why else would you join a startup?)
- Competitive package and an open path to management level.
- Professional, dynamic, and friendly work environment, with ample opportunities for career growth and advancement.
